Client Relations Manager
- LocationFully Remote
- Salary4OOO-5000 MYR/Monthly
- Job typeFull time
• Build positive relationships and handling clients' business needs.
• Schedule regular meetings with clients to ensure they are satisfied and to renew clients.
• Acting as the point of contact for complaints and escalate issues as appropriate.
• Resolve conflicts and provide solutions to clients in a timely manner. • Help sales team up-sell or cross-sell services.
• Ensure both the company and clients adhere to contract terms.
• Study competition to find new ways to retain customers.
• Creating reports and working with Sales Development Representative team.
• Must be able to converse in English.
• Has experience as a Client Relations Manager or Relationship Manager.
• Has a background in customer service.
• Proven track record of meeting and exceeding targets.
• Has a customer-orientated attitude.
• Excellent communication and negotiation skills.
• Able to work independently or with a team
BeeCore is an Outsourcing agency for sales teams around the world. We specialize in helping our clients break through the nose of sales activities and start conversations. We do this by building highly trained teams of Sales Development Representatives who are masters at personalised outreach.