Client Relations Manager

  • LocationFully Remote
  • Salary4OOO-5000 MYR/Monthly
  • Job typeFull time

Job Description

A Client Relations Manager is someone that will create and nurture long-term relationships with clients.
You will resolve any issues that arise to ensure customers are satisfied with our services.
 
In this role, you should be an excellent communicator who’s able to grasp client needs and brainstorm
ways to fulfill them. If you also have a background in customer service and knowledge of our industry,
that’d be amazing!
 
Your goal will be to help us safeguard our revenue and retain our customers
 
Responsibilities: 
• Build positive relationships and handling clients' business needs. 
• Schedule regular meetings with clients to ensure they are satisfied and to renew clients. 
• Acting as the point of contact for complaints and escalate issues as appropriate. 
• Resolve conflicts and provide solutions to clients in a timely manner. • Help sales team up-sell or cross-sell services. 
• Ensure both the company and clients adhere to contract terms. 
• Study competition to find new ways to retain customers. 
• Creating reports and working with Sales Development Representative team. 

Job Requirements

 Job Requirement:
• Must be able to converse in English. 
• Has experience as a Client Relations Manager or Relationship Manager. 
• Has a background in customer service. 
• Proven track record of meeting and exceeding targets. 
• Has a customer-orientated attitude. 
• Excellent communication and negotiation skills.
• Able to work independently or with a team 

About Beecore

BeeCore is an Outsourcing agency for sales teams around the world. We specialize in helping our clients break through the nose of sales activities and start conversations. We do this by building highly trained teams of Sales Development Representatives who are masters at personalised outreach. 

Disclaimer

This interview contains a video response question. The browser you are currently using does not support video messaging. Please download and install Google Chrome to proceed to the interview.

Camera not detected.
Microphone not detected.